Cutting Manual Dispatch Work by 60% With Automation
Internal workflow automation that cut manual dispatch work by 60% and eliminated recurring data-entry errors.
The Challenge
Dispatch coordinators were manually re-entering the same job data across three disconnected systems, creating delays and frequent errors during high-volume periods.
The Solution
We mapped the full dispatch workflow and built automated integrations connecting the dispatch system, CRM, and driver notifications, removing manual re-entry entirely.
Technology Used
Project Timeline
8 Weeks
The Impact, By the Numbers
60%
Dispatch Time Saved
420/mo
Tasks Automated
-92%
Data Entry Errors
“The automation systems they built saved our team dozens of hours a week. It genuinely feels like we hired an entire engineering department.”
Daniel Osei
Operations Director, Northline Logistics
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